Purpose of the Design Coordinator role: To make sure that there are no delays in quoting and manufacturing kitchens by ensuring that the departmental email inbox is correctly actioned and cleared each day.
Key Accountabilities: • To review, categorise and correctly distribute all incoming tender enquiries to the correct Sales Manager, so that Sales can take immediate action to pursue the business opportunity. • To co-ordinate the resolution of Live Site queries promptly and in consultation with Contracts and Sales so that kitchens are installed in-line with customer’s expectations. • To accurately input the departmental data on the team’s SharePoint page, so that the standard reports can be produced, from which resource decisions can be made. • To collate documentation completely and accurately in the Project Files, amending and adding as necessary, so that the Company quotation turnaround KPIs are achieved. • To reconcile customer orders against PRMF quotations & resolve discrepancies with Sales Managers, in order that invoicing can be right first time. • To print Quotation Presentation Packs and complete supporting documents/customer databases, as required by Sales, so that Sales Managers can use the documentation to win business.
Essential Competencies for the Designs Coordinator role: • Demonstrated ability to effectively organise workload and meet deadlines/turnaround times • Demonstrated ability to create and sustain good working relationships with colleagues • Demonstrated ability to work effectively with detail • Customer focus • Ability to work under pressure • Ability to convey information effectively both in writing and orally • Prior experience with a variety of software packages including MS office • GCSE Maths & English at Grade C/4 or above.
Please note: We are operating a hybrid model of working. You will be mainly working from home with regular visits to the office being approximately 1 day per week.
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