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Conditions of Supply to Customers - March 2023

1.Definitions

The definitions in clause apply in these terms and conditions (Conditions)

2.Application of these Conditions

  1. These Conditions shall apply to and be incorporated in the Contract and shall prevail over any inconsistent terms or conditions contained in or referred to in the Customer’s enquiry, acceptance, correspondence or elsewhere implied by law, trade custom, practice or course of dealing and including the Customer’s own terms and conditions of business.
  2. All the terms of the Contract between PRM and the Customer are contained in these Conditions and the Quotation. No addition to, variation of, exclusion or attempted exclusion of any terms in the Contract or these Conditions or either of them shall be binding on PRM unless in writing and signed by a duly authorised representative of PRM. Nothing said by any employee or representative of PRM shall be taken as a variation of these Conditions by the Customer.
  3. Where the Quotation is for more than one item, it shall (following acceptance by the Customer) be regarded as a single Contract for all the Goods and/or Services supplied pursuant to that Contract.

3.Quotations

  1. A Quotation is valid for acceptance for a period of 30 days and shall constitute the legally binding Contract once it has been accepted by the Customer. The Customer must “call off” the Goods and/or Services within six months of acceptance of the Quotation giving such details as are required by PRM for order recognition.
  2. The Customer is advised there is likely to be a call off lead time for delivery of the Goods of 4-5 weeks unless otherwise advised by PRM.
  3. No variations to the Contract will be accepted without first agreeing a reasonable adjustment to the Price (as defined in clause 4) and in any case variations cannot be made following call off. PRM will notify the Customer of the delivery date but requires a minimum of 7 days’ notice if the Customer wishes to change the delivery date.

4.Prices and Availability

  1. The price for the Goods and/or Services will be as shown in the Quotation (the Price).
  2. Appliance obsolescence and Group Deals: Where an appliance is unavailable due to manufacturers discontinuation of the specified model(s), all additional cost(s) are chargeable to the Customer. Where appliances are subject to a customers “group deal” agreement; the price(s) of appliances are subject to any change, variance, discontinuation or alike to the agreement between the Customer and the appliance manufacturer/supplier.
  3. All Contracts are accepted subject to the availability of materials and labour. Where any component or material is discontinued and/or not stocked by PRM due to changes in ranges or components or availability, PRM reserves the right to substitute an alternative component or material of equal or greater standard.
  4. PRM reserves the right at any time to require payment of a deposit from the Customer.

5.Delivery and Installation

It is the responsibility of the Customer to accept delivery of the Goods on the date(s) specified and to have the premises ready for installation if the Contract includes the provision of Services as well. If the Customer is unable to do so PRM reserves the right to charge a storage fee of £100 per kitchen for each week or part of a week pending successful delivery. If PRM has attempted delivery which has been refused by the Customer PRM also reserves the right to charge a re-delivery fee of £ 250 per re-delivery. Where the Customer is unable, for whatever reason, to provide access to its premises to allow PRM’s installation team to commence work PRM shall be entitled to charge the Customer £250 per day on each occasion that access cannot be granted.

6.Timings

PRM shall use all reasonable endeavours to adhere to timings given to the Customer but time shall not be of the essence for any such timings.

7.Accuracy of Plans and Drawings

  1. PRM accepts no responsibility for the accuracy of any plans or drawings supplied by the Customer. It is the Customer’s responsibility to check that all dimensions are correct prior to accepting the Quotation and / or making a call off.
  2. If the Customer is ordering goods not supplied by PRM, the Customer is responsible for ensuring such goods are suitable for use with the Goods being supplied by PRM.

8.Payment

  1. Payment in full of the Price is to be made 30 days from the date of invoice (the Due Date). An invoice will normally be raised by PRM following delivery of the Goods or completion of the Services as evidenced by a completion certificate signed by the site supervisor or his representative, whichever is relevant.
  2. However in the event that the installation of the Goods under a particular Contract is scheduled to last more than 5 working days, PRM reserves the right to invoice the Customer at the end of each 5 day period (for this purpose also a Due Date) for the value of the Goods and Services delivered and the Customer shall make payment of the sum notified (on account of the Price) within 30 days thereafter. If the Customer fails to make payment by the Due Date PRM reserves the right to suspend in whole or in part delivery and /or installation of any further Goods the subject of that Contract until full payment has been made.
  3. Any purported attempt by the Customer to incorporate any retention or LAD provisions into the Contract will be not be valid or binding on PRM.
  4. All prices are exclusive of VAT.
  5. PRM reserves the right to charge interest at the rate of 4% above the base rate for the time being of Nordea Bank London or 8% per annum whichever is higher for any amounts not paid by the Due Date.
  6. The Customer has no right to set off any amount it owes to PRM under the Contract against any amount PRM may owe to the Customer under the Contract or any other contract between PRM and the Customer. The Customer’s common law right of set off is excluded.

9.Property and Risk

  1. Risk in the Goods passes on delivery.
  2. Title to the Goods passes only when the Customer has paid the Price in full.

10.Warranty period

  1. In the unlikely event of mis-delivery or faults apparent on delivery, PRM will use all reasonable endeavours to resolve them as soon as possible.
  2. PRM guarantees that the Goods (excluding appliances see 10.3 below) and/or Services are free from workmanship or materials defects for a period of two years from delivery (in the case of a Goods only Contract) or two years from completion of the Services, whichever is appropriate. Fair wear and tear is excluded from the scope of this guarantee.
  3. Appliances are subject to manufacturers warranty’s.

11.Limit of liability

  1. PRM will not be liable for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any negligence or breach of performance by PRM of any Contract.
  2. Except in the case of death or personal injury caused by PRM’s negligence, the maximum liability of PRM under any Contract shall limited to 10% the Price of that Contract.

12.Subcontractors

PRM shall be entitled to engage subcontractors to carry out all or part of the Services but PRM shall continue to be responsible to the Customer for the performance of the Contract.

13.Events outside the control of PRM

  1. There may be certain situations or events which occur which are not within the reasonable control of PRM. If one of these occurs PRM will normally attempt to recommence performance as soon as the situation which has stopped PRM from performing the Contract has been resolved. In such circumstances there may be a delay before PRM can recommence performance under the Contract but PRM will not be liable for any such delay beyond its reasonable control.
  2. If the delay continues for 60 or more days then either or PRM or the Customer may cancel the particular call off which has been affected by the delay provided the Customer pays all sums due to PRM for Goods already manufactured to its specification pursuant to the cancelled Contract.

14.Design rights

If PRM produces any designs or drawings for the Customer, the copyright and all other intellectual property rights in such designs and/or drawings shall remain in PRM’s ownership but PRM will agree to licence the Customer to use them on a non-exclusive, royalty free basis.

15.Third parties

Nothing in these Conditions shall confer any rights on any person which that person would not have had but for the Contracts (Rights of Third Parties) Act 1999.

16.Waiver

No waiver by PRM of any breach by the Customer of these Conditions shall constitute a waiver of any other breach. No failure by PRM to exercise any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.

17.Dispute resolution

In the event that any dispute, difference or claim arises out of any Contract the authorised representatives of PRM and the Customer first try to settle the disagreement. Should they fail to settle any matter within 28 days of it being referred to them, either party may then refer the dispute or claim to adjudication. The adjudication process will be as set out in the Model Adjudication Procedure published by the Construction Industry Council. The right to refer the dispute to arbitration is without prejudice to either party’s right to commence legal proceedings.

18.Laws of England

All Contracts are subject to and will be construed in accordance with the laws of England and PRM and the Customer submit to the non-exclusive jurisdiction of the English courts.

Conditions of Purchase of Goods - Sept 2016

1.Definitions

The definitions in this clause apply in these terms and conditions (Conditions).

2.Application of these Conditions

  1. These Conditions shall apply and be incorporated in the Contract and shall prevail over any inconsistent terms or conditions contained in or referred to in the Supplier’s quotation, acceptance, correspondence or elsewhere or implied by law, trade custom, practice, course of dealing and including the Supplier’s own terms and conditions of sale.
  2. All the terms of the Contract between PRM and the Supplier are contained in these Conditions and the Purchase Order. No addition to, variation of, exclusion or attempted exclusion of any terms in the Purchase Order or the Contract or these Conditions or any of them shall be binding on PRM unless in writing and signed by a duly authorised representative of PRM. Nothing said by any employee or representative of PRM shall be taken as a variation of these Conditions by the Supplier.
  3. Where the Purchase Order is for more than one item, it shall (following acceptance by the Supplier) be regarded as a single Contract for all Goods supplied pursuant to that Purchase Order.

3.Effect of Purchase Order

  1. PRM shall only be bound by an order if it is issued on a Purchase Order and signed by a duly authorised representative of PRM.
  2. The Purchase Order constitutes an offer by PRM to purchase the Goods subject to these Conditions. Accordingly, any acceptance of the Purchase Order by the Supplier shall establish a contract for the sale and purchase of those Goods on these Conditions. Any counter-offer made by the Supplier to supply the Goods on other conditions shall only be validly accepted if such acceptance is in writing and signed by a duly authorised representative of PRM.
  3. The execution and return of the acknowledgement copy of the Purchase Order form by the Supplier, or the Supplier’s execution, commencement of work or commencement of delivery pursuant to the Purchase Order constitutes acceptance of the Purchase Order on these Conditions by the Supplier.

4.Supplier’s warranty

  1. The Supplier will supply the Goods described in the Purchase Order for the price (Price) stated in the Purchase Order.
  2. The Supplier warrants to PRM that:
    1. the Goods will conform with the quality, description and other particulars of the Goods stated in the Purchase Order;
    2. the Goods will conform to all samples, drawings, descriptions and specifications provided to PRM by the Supplier;
    3. the Goods will conform with all standards referred to in any documentation supplied with the Goods ;
    4. the Goods will be of satisfactory quality and fit for any intended uses expressly or impliedly made known to the Supplier, and will be free from all defects in materials, workmanship and installation for the period stated in the Purchase Order or for 24 months from the date of delivery whichever is the longer;
    5. the Goods will comply with all performance and other specifications stated in the Purchase Order, and with all applicable legislation and European Standards for the time being in force;
    6. the sale of the Goods and PRM’s use of them will not infringe any intellectual property rights of a third party.
  3. PRM’s rights under the Contract are in addition to the statutory terms implied in favour of PRM by the Sale of Goods Act 1979 and any other statute.
  4. The provisions in this clause 4 shall survive any delivery, inspection, acceptance, payment or performance pursuant to the Contract and shall extend to any replacement, repaired, substitute or remedial Goods provided by the Supplier.
  5. In performing its obligations under the Contract, the Supplier shall comply with PRM’s Code of Conduct.

5.Quantities

Unless PRM has agreed otherwise in writing, the Supplier shall deliver the exact specified quantities of items comprised in the Goods in accordance with the Purchase Order. Without affecting its other rights and remedies, PRM reserves the right to reject incomplete deliveries and to return excess quantities at the Supplier’s risk and expense.

6.Delivery, installation and acceptance of Goods

  1. The Supplier shall deliver the Goods on the date specified in the Purchase Order or, if no such date is specified then on such date as shall have been agreed between PRM and the Supplier. Time is of the essence as to the delivery of the Goods under the Contract and if the Supplier does not comply with its delivery obligations, PRM may:
    1. cancel the Contract in whole or in part without incurring any liability to the Supplier;
    2. refuse to accept any subsequent delivery of items comprised in the Goods which the Supplier attempts to make;
    3. purchase substitute items elsewhere; and
    4. hold the Supplier accountable for any loss and additional costs incurred
  2. The Goods shall be properly packed and secured in such manner as to enable them to reach their destination in good condition. No charge shall be made for wrapping, packing, cartons, boxes, crating or containers unless specified in the Purchase Order, and PRM shall not be responsible for returning any such materials.
  3. The Goods shall be delivered by the Supplier carriage free to the place of delivery specified in the Purchase Order, or as otherwise specified by PRM. The Supplier shall off load the Goods at its own risk as directed by PRM. The Goods shall be received at the place of delivery, subject to PRM’s inspection and approval. Any Goods which PRM rejects as not conforming with the Purchase Order shall be returned at the Supplier’s risk and expense.
  4. Unless PRM and the Supplier have, before or at the same time as the Purchase Order, agreed in writing (signed on behalf of PRM) additional conditions regarding preparation requirements at the site at which the Goods are to be installed, the Supplier acknowledges and agrees that the Goods are suitable to be installed and used at the premises at which PRM intends to use them and that there are no additional conditions regarding site preparation.
  5. PRM shall have the right to inspect and test the Goods at any time before delivery. If following such inspection or testing PRM considers that the Goods do not conform or are unlikely to comply with the Supplier’s undertakings in clause 4.2. then PRM shall inform the Supplier who shall immediately take such remedial action as is necessary to ensure compliance. The Supplier shall also reimburse PRM for all reasonable costs and expenses incurred by PRM in carrying out the inspection.
  6. Notwithstanding any such inspection or testing, the Supplier shall remain fully responsible for the Goods and any such inspection or testing shall not reduce or otherwise affect the Supplier’s obligations under the Contract. PRM shall have the right to carry out further inspections and tests after the Supplier has carried out its remedial actions.
  7. Upon completion of the offloading of the Goods and upon PRM being reasonably satisfied that the Goods comply with the requirements of the Contract and these Conditions, PRM shall sign the Supplier’s standard form acknowledging receipt of the Goods. PRM shall be under no obligation to sign an acknowledgment of receipt for any Goods not specified in the Contract.
  8. The acknowledgment of delivery does not in any way limit or exclude the liability of the Supplier under the Contract.

7.Risk and title

  1. The Goods shall be at the risk of the Supplier until delivery to PRM at the place of delivery specified in the Purchase Order, or as otherwise specified by PRM in accordance with condition 6.3.
  2. Full and unencumbered title to the Goods shall pass to PRM on completion of delivery (including off-loading) in accordance with the Purchase Order, except that if the Goods are paid for before delivery ownership shall pass to PRM once payment has been made. The passing of ownership in the Goods is without prejudice to any right of rejection to which PRM may be entitled under the Contract or otherwise.

8.Prices

  1. All prices shall be as stated in the Purchase Order.
  2. All prices are fixed and inclusive of delivery, packaging, packing, shipping, carriage, insurance and other charges and dues, and are not subject to adjustment save as specifically provided in these Conditions or the Purchase Order.

9.Payment

  1. Unless otherwise stated in the Purchase Order or agreed between PRM and the Supplier, payment of invoices shall be made 90 after delivery of the Goods.
  2. PRM shall be under no obligation to make payment to the Supplier for any Goods if delivery of such Goods has not been acknowledged or if the Goods supplied do not conform to the Purchase Order.
  3. Without prejudice to any other right or remedy, PRM reserves the right to set off any amount at any time owing to it by the Supplier against any amount payable by it to the Supplier under the Contract or any other contract.

10.Indemnity

The Supplier shall indemnify and hold PRM harmless from all claims and all direct, indirect or consequential liabilities (including loss of profits, loss of business, depletion of goodwill and similar losses), costs, proceedings, damages and expenses (including legal and other professional fees and expenses) awarded against, or incurred or paid by, PRM as a result or in connection with:

11.Insurance

During the term of the Contract and for a period of six years thereafter, the Supplier shall maintain in force with a reputable insurance company, professional indemnity, product liability and public liability insurance to cover any such liability as may arise under the Contract, and shall, if requested by PRM produce both the insurance certificate giving details of cover and receipt for the current year’s premium.

12.Confidentiality and PRM’s property

  1. The Supplier shall keep in strict confidence all technical or commercial know-how, specifications, inventions or processes which are of a confidential nature and which have been disclosed to the Supplier by PRM or its agents, and any other confidential information concerning PRM’s business or its products which the Supplier may obtain. The Supplier shall restrict disclosure of such confidential material to such of its employees as need to know the same for the purpose of discharging the Supplier’s obligations to PRM and shall ensure that such employees are subject to obligations of confidentiality corresponding to those which bind the Supplier.
  2. All materials, tools, copyright, rights in designs and any other intellectual property rights in all drawings, specifications and data supplied by PRM to the Supplier shall at all times be and remain the exclusive property of PRM, and shall be held by the Supplier in safe custody at its own risk and maintained and kept in good condition by the Supplier until returned to PRM, and shall not be disposed or used other than in accordance with PRM’s written instructions or authorisation. The Supplier shall return all copies of any such material to PRM immediately on PRM’s first written request.
  3. This clause 12 shall survive the termination of the Contract, however arising.

13.Termination

  1. PRM may cancel the Contract (for all or part only of the Goods) by giving written notice to the Supplier at any time before delivery, in which case the Supplier shall immediately discontinue all work on the Contract. PRM shall pay the Supplier fair and reasonable compensation for work-in-progress at the time of termination, but such compensation shall not include loss of anticipated profits or any consequential loss.
  2. Without prejudice to any other rights or remedies to which PRM may be entitled, PRM may terminate the Contract without liability to the Supplier if:
    1. the ability of PRM to accept delivery of the Goods is delayed, hindered or prevented by Force Majeure ( as defined in clause 15 below); or
    2. the Supplier commits a material breach of any term of the Contract which breach is irremediable or (if such breach is remediable) fails to remedy that breach within a period of 10 days after being notified in writing to do so;
    3. the Supplier repeatedly breaches any of the terms of the Contract in such a manner as to reasonably justify the opinion that its conduct is inconsistent with it having the intention or ability to give effect to the terms of the Contract;
    4. the Supplier is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 ;
    5. a petition is filed, or a resolution is passed, or an order is made for the winding up of the Supplier;
    6. an application is made to court, or an order is made for the appointment of an administrator or if an administrator is appointed over the Supplier;
    7. any event occurs, or proceedings are taken, with respect to the Supplier in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in sub clauses 13.2(b) to 13.2(f) (inclusive);or
    8. the Supplier suspends or ceases, or threatens to suspend or cease, carrying on all or a substantial part of its business;
  3. Without affecting any other right or remedy available to it, PRM may terminate the Contract with immediate effect by giving written notice to the Supplier if the Supplier commits a breach of its obligations with regard to PRM’s Code of Conduct.
  4. Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination of the Contract shall remain in full force and effect.
  5. Termination of the Contract shall not affect any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination.

14.Remedies

If any Goods are not supplied in accordance with, or if the Supplier fails to comply with, any terms of the Contract, PRM may (without prejudice to any other right or remedy) exercise any one or more of the following rights or remedies, whether or not any part of the Goods has been accepted by PRM:

15.Force majeure

PRM may defer the date of delivery or payment, or cancel the Contract or reduce the amount of Goods ordered, if it is prevented from or delayed in carrying on its business by acts, events, omissions or accidents beyond its reasonable control, including without limitation strikes, lock-outs or other industrial disputes (whether involving the workforce of PRM or any other party), failure of a utility service or transport or telecommunication network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors.

16.Anti-bribery

  1. The Supplier shall:
    1. comply with all applicable laws, regulations, codes and sanctions relating to anti-bribery and anti-corruption including but not limited to the Bribery Act 2010 (Relevant Requirements);
    2. comply with PRM’s Code of Conduct with regards to ethics, anti-bribery and anti-corruption (Relevant Policies).
    3. have and shall maintain in place throughout the term of the Contract its own policies and procedures, including but not limited to adequate procedures under the Bribery Act 2010, to ensure compliance with the Relevant Requirements and the Relevant Policies , and will enforce them where appropriate; and
    4. promptly report to PRM any request or demand for any undue financial or other advantage of any kind received by the Supplier in connection with the performance of the Contract.
  2. Breach of this clause 16 shall be deemed a breach which is not capable of remedy under clause 13.2(b).

17.Miscellaneous

  1. No failure or delay by a party to exercise any right or remedy provided under this Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
  2. Except as expressly provided in these Conditions, the rights and remedies provided under the Contract are in addition to, and not exclusive of, any rights or remedies provided by law.
  3. If any provision or part-provision of these Conditions or the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
  4. The Supplier shall not, without the prior written consent of PRM, assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under the Contract.
  5. PRM may at any time assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under the Contract.
  6. No one other than a party to this Contract, their successors and permitted assignees, shall have any right to enforce any of its terms.

18.Disputes

In the event that any dispute, difference or claim arises of the Contract the authorised representatives of PRM and the Supplier shall first try to settle the disagreement. Should they fail to settle any matter within 28 days of it being referred to them, either party may then refer the dispute or claim to adjudication. The adjudication process will be as set out in the Model Adjudication Procedure published by the Construction Industry Council. This right to refer the dispute to adjudication is without prejudice to either party’s right to commence legal proceedings.

19.Governing law

All Contracts are subject to and will construed in accordance with the laws of England and PRM and the Supplier submit to the non-exclusive jurisdiction of the English courts.

Conditions of Purchase of Goods and Services (Sub-Contract Conditions - September 2018)

1. Definitions

The definitions in this clause apply in these conditions. (Conditions).

2. Application of these Conditions

3. Effect of Purchase Order

4. Performance Security

5. General Obligations of the Parties

6. Main Contract Relationship

7. Commencement and Completion

8. Instructions

9. Variations

10. Price

The price for the Sub-Contract Works shall be the Sub-Contract Sum.

11. Payment

12. VAT Self-Billing / Construction Industry Scheme

13. Retention

14. Defects and Remedies

15. Title/Risk

16. Indemnity

17. Insurance

18. Confidentiality and PRM’s Property

19. Termination and Suspension

20. After Termination

21. Force Majeure

PRM may defer the Sub-Contract Commencement Date or suspend the carrying out of the Sub-Contract Works if it is prevented from or delayed in carrying on its business by acts, events, omissions or accidents beyond its reasonable control, including without limitation strikes, lock-outs or other industrial disputes (whether involving the workforce of PRM or any other party), failure of a utility service or transport or telecommunication network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or other sub-contractors. No adjustment shall be made to the Sub-Contract Sum on account of such deferment or suspension.

22. Compliance with PRM Codes of Conduct

23. Miscellaneous

24. Disputes

25. Limitation of Actions

26. Governing Law

The Sub-Contract is subject to and shall be construed in accordance with the laws of England and PRM and the Sub-Contractor submit to the non-exclusive jurisdiction of the English courts.

Paula Rosa Manhattan has overall responsibility for ensuring that all personal information is handled in compliance with the law and has appointed a Data Protection Manager with day-to-day responsibility for data processing and data security.

All Staff have a personal responsibility to ensure compliance with this notice, to handle all client information consistently with the principles set out in General Data Protection Regulations (GDPR) 2016 and to ensure that measures are taken to protect the data security. Managers have special responsibility for leading by example and monitoring and enforcing compliance.

General Data Protection Notice

In the course of its operations, Paula Rosa Manhattan may need to process personal data relating to persons who make use of its services. Such data may be processed for the purposes of complying with our obligations to you under a Contract agreement or applying our rights under such an agreement, and for other purposes which are incidental to our dealings with you. All processing is carried out in compliance with GDPR 2016. Relevant data may also be transferred to our overseas suppliers including to offices outside of the European Economic Area.

The GDPR 2016 imposes obligations to keep personal data up to date. To help us comply with this obligation, you should notify us of any change of address, phone number or other details, either by contacting your Paula Rosa Manhattan main contact or by emailing: info@prmf.co.uk

Individuals have the right to ask for a copy of any personal data held about them and to correct any inaccuracies in such data. Please note that Paula Rosa Manhattan may contact you with information on and/or offers of products or services which may be of interest to you. Such contact may be made by means of post, email or phone in accordance with any preferences which you have expressed.

Where such contact is made, you will be given an option to indicate if you do not wish to receive such future contacts.

Further information on the implementation of the General Data Protection Regulation 2016 at Paula Rosa Manhattan is available by emailing: info@prmf.co.uk, or by writing to;

General Data Protection Manager

Paula Rosa Manhattan
Blenheim Road
Lancing Business Park
Lancing, West Sussex
BN15 8UH
United Kingdon

Privacy Statement

Types of personal data we collect

Customer

As part of the Sales, Marketing and Customer relationship process, we will collect your personal data. The types of personal data that we collect about you and how that personal data is collected and accessed will be governed by the General Data Protection Regulation (GDPR) 2016, Paula Rosa Manhattan may collect some or all of the following types of personal data:

We also, may collect your personal data from social networking sites such as LinkedIn.

Home Owner

As part of the guarantee process will collect your personal data. The types of personal data that we collect about you and how that personal data is collected and accessed will be governed by the General Data Protection Regulation (GDPR) 2016 under Legal Obligation basis, Paula Rosa Manhattan may collect some or all of the following types of personal data:

How we use, store and share your personal data

Recruitment

The recruitment process is voluntarily entered into by the applicant. By indicating, either verbally or in writing, that they wish to be considered for employment they are giving consent to their data being processed for the purposes of recruitment and selection and potentially employment.

We collect data from and about applicants in order to be able to assess their suitability for employment and for any role for which they wish to be considered. We also analyse the effectiveness of our recruitment and selection processes to ensure that we are attracting a diverse pool of candidates. As such, sensitive data such as gender and ethnicity may be collected and analysed for a specific recruitment campaign or for our overall recruitment activities in a time period.

What we will hold and process during the recruitment & selection process Examples
Details supplied by the applicant CV, application form, contact details, interview or selection process documentation, copies of certificates, details put on social networks/recruitment websites by the applicant
Details supplied by the applicant to meet legal requirements Passport copy, visas, work permits
Details supplied by third parties as part of the recruitment process References, DBS check outcomes, CVs & reports from Search or Recruitment agencies
Details already in the possession of PRMF Retained employment documentation for applicants who re-apply to work for PRMF

We collect and retain applicant information for the purposes of identifying their suitability for vacancies within the Company. The way that data is processed, and the retention periods are indicated on the processing map below.

data retention

Protecting your personal data

The security of your personal data is important to us. We protect your personal data from misuse, loss, unauthorised access, modification or disclosure using a combination of physical, administrative and technical safeguards. We also contractually require that third parties to whom we disclose your personal data do the same.

Changes to Privacy Statement

We may change this Privacy Statement from time to time and will post any change on our Website www.prmf.co.uk

Data Subject Access, Erasure, Restriction or Withdrawal Request Procedure

Please email info@prmf.co.uk for more information on how You can Access, Erase, Restrict or Withdraw your consent of Paula Rosa Manhattan handling of your personal data.

@lib/terms/code-of-conduct.md

Our whistleblowing service

Our long-term success is built on operating in a fair and ethical way. This is described in our Code of Conduct. You have an important role in helping us with maintaining our standards by raising any concern where you suspect serious misconduct, that is not in line with our Code of Conduct. Whistleblowing helps up by providing an opportunity to prevent or correct any wrong doing. You do not need to prove your suspicions, but all messages to the whistleblowing service must be made in good faith.

Click here to send a whistleblower report.

For more information, please download our Whistleblower Policy our Whistleblower Guideline. and our Code of Conduct Guideline.

Our whistleblower system is a closed system, provided by the independent external third party WhistleB Whistleblowing Center AB (“WhistleB”). The system is completely independent from our intranet and our website. All messages are encrypted. To ensure the anonymity of the sender, WhistleB does not store IP addresses nor other meta-data.

Download Policies

Ballingslöv International Group Sustainability Report

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Ballingslöv International Code of Conduct Guideline

Download Here

Modern Slavery Act

Download Here

Stena AB Group Tax Strategy

Download Here

Covid-19 Risk Assessment

Download Here