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Committed to Excellence

Our mission and values ensure that we all work to provide excellent customer service. Whether sales and design, product manufacture, installation or aftercare, members of our team really care about the quality of product and service you receive each step of the way. Things don’t always go to plan, but you can be certain that we will work together to respond decisively to protect our track record of customer excellence.

For decades, Paula Rosa Manhattan has built its reputation for high-quality kitchens and our products have proved the test of time, with many of our customers repeatedly returning for their next projects.

Why choose PRMF for your project?

We strive to provide environmentally sustainable products and ways of working that lead the market in many pertinent areas. Sourcing is UK focused for our factory in Lancing, West Sussex.

Our all-encompassing service and extensive product range, combined with our market-leading installation services, makes Paula Rosa Manhattan an ideal partner.

Experience counts

PRMF has over 70 years of experience supplying kitchens to the UK’s leading house builders, high-rise developers and social housing providers.

We recognise that customers’ requirements vary and one size definitely does not fit all. Our flexible design and manufacturing process enables Paula Rosa Manhattan to deliver kitchens from entry-level through to bespoke, top-end solutions for high-value regeneration projects.

Environmental care and sustainability

To maintain our important role in caring for the environment, we use sensitively sourced products and continually look to improve our manufacturing processes. Sustainable delivery has also helped us to achieve a carbon-neutral factory since 2022.

We source the majority of our materials in the UK and have been manufacturing on the same site from our factory facility and office based in Lancing, West Sussex since 1946. We have a strong team of long-serving, local, skilled and creative people.

Strength through our group

Paula Rosa Manhattan is a member of the Ballingslöv International Group, a major kitchen and furniture manufacturer in Europe.

The parent company is Stena, one of Sweden’s largest, privately owned family businesses. This gives our company access to an unrivalled wealth of procurement and sourcing opportunities through large multi-national suppliers with UK outlets, as well as access to kitchen industry experience and future trends.

World-class manufacturing

Our state-of-the-art manufacturing facility gives our customers more choice, reliable delivery times and guaranteed quality. Our cabinets have a comprehensive guarantee as well as Blum’s Lifetime Guarantee on their hinges and drawers.

Reliable delivery times

Our standard lead time from call-off is 4 weeks, with the opportunity for quicker priority delivery for small orders. We review our performance daily across a range of critical measures, one being On Time In Full (OTIF), and achieve exceptional results, giving you the reassurance that your kitchen will arrive as planned.

Industry-leading customer service

We aim for our service levels and customer care to be unrivalled in the industry. Through the continual development of our product range, the reliability of our delivery and the extensive availability of after-sales, our team’s focus is to provide you with excellence in service and response.

Innovative product and creative design services

All our units are certified with the FIRA Gold Award for Design and Manufacture and are fully assembled for ease of installation. Our 16mm cabinet provides sustainability benefits related to reduced timber use and weight saving, and passes all the same testing standards (Heavy Domestic/Contract standard [BS EN 6222 Level H]) applied to the conventional 18mm cabinet. With a proven durability and excellent guarantee, it’s a win-win for you.

Our design team, based in all of our offices, work with you and can provide bespoke kitchen solutions to meet your requirements.

Industry-leading installation service

We offer one of the longest serving and experienced installation teams supported by our national team of contract and project managers. Paula Rosa Manhattan is the first company to have been awarded FIRA Gold Installation Certification.